Frances has over 20 years’ experience of managing major change programmes and is passionate about ensuring that customer expectations are met with positive outcomes all round. Her specialist areas include outplacement, coaching and leadership development. After a successful career spanning 10 years in operational delivery of consultancy-led support, Frances progressed into a sales role which she successfully undertook for a 10 year period. She now combines that experience with the sales and marketing of Career Directed Solution's soutions, specifically focussing on:
- Managing career change and transition
- Senior level outplacement
- Multi site, multi-level restructuring
- Developing leadership capability
- Coaching and mentoring
Frances enjoys a hands-on role with corporate and individual clients alike, adding value at every step, and using her experience to ensure that support is structured in the right way and individuals achieve the best possible outcomes. Frances is passionate about customer care and develops long term relationships with her networking contacts and customer organisations. A recent convert to the use of social media, Frances is an expert on Linkedin and its applications for networking and, in particular, for job searchers.